1. Introduction

These Terms and Conditions ("Terms") govern your use of the website located at pjsystemsfix.com ("Site") and the services provided by PJ Systems Fix ("we," "us," or "our"). By accessing our Site or using our services, you agree to these Terms. If you do not agree to these Terms, please do not use our Site or services.

2. Services

PJ Systems Fix provides telephone equipment and systems installation, repair, and maintenance services for residential and business clients. Our services include, but are not limited to, phone jack installation, phone line troubleshooting, business phone system installation and maintenance, network cabling, intercom system installation, and equipment repair.

All services are subject to availability and we reserve the right to refuse service to anyone at our discretion.

3. Service Appointments and Scheduling

When you schedule a service appointment with us, we will make every effort to arrive at the scheduled time. However, due to the nature of our business, appointment times are approximate and subject to change based on prior service calls and unforeseen circumstances.

If we are unable to keep an appointment, we will notify you as soon as possible and reschedule at a mutually convenient time. Similarly, we request that you provide at least 24 hours' notice if you need to cancel or reschedule an appointment.

We reserve the right to charge a cancellation fee for appointments canceled with less than 24 hours' notice or for "no-show" appointments where no one is available at the service location during the scheduled time.

4. Estimates and Pricing

We provide estimates for our services based on the information provided to us and our assessment of the work required. All estimates are subject to change if additional issues are discovered during the service visit or if the scope of work changes.

Our pricing is based on our current service rates, which may change from time to time. Prices quoted in estimates are valid for 30 days unless otherwise specified.

For certain services, we charge a service call fee that covers the initial diagnosis and travel time. This fee may be applied toward the cost of the service if you proceed with the work.

5. Payment Terms

Payment for our services is due upon completion of the work unless other arrangements have been made in advance. We accept major credit cards, checks, and electronic payments.

For business customers with approved credit, we offer invoicing with net-30 payment terms. Late payments may be subject to interest charges and/or collection fees.

For larger projects, we may require a deposit before beginning work, with the balance due upon completion.

Any returned checks or chargebacks will incur an additional fee to cover our costs.

6. Workmanship and Warranties

We warrant our workmanship for a period of 90 days from the date of service. This warranty covers issues related to the specific work performed but does not cover issues caused by normal wear and tear, abuse, misuse, or factors outside our control.

Equipment and parts installed by us carry the manufacturer's warranty, which we will assist you in processing if issues arise.

To make a warranty claim, please contact us as soon as the issue is discovered. We will assess the problem and make necessary repairs or adjustments in accordance with this warranty.

7. Customer Responsibilities

To ensure efficient service delivery, we ask that you:

  • Provide accurate and complete information about your service needs
  • Ensure someone over the age of 18 is present during the service appointment
  • Provide reasonable access to the areas where work needs to be performed
  • Secure any pets that might interfere with the service work
  • Disclose any known hazards or special conditions that might affect the service work

You are responsible for ensuring that any changes or modifications to your telephone systems comply with local codes and regulations.

8. Limitation of Liability

To the maximum extent permitted by applicable law, PJ Systems Fix shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our services
  • Any unauthorized access to or use of our systems
  • Any interruption or cessation of transmission to or from our services
  • Any bugs, viruses, or other harmful elements transmitted by third parties

Our total liability for any claims arising from or related to our services shall not exceed the total amount paid by you for the service giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless PJ Systems Fix and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any third-party rights, including without limitation any intellectual property rights or privacy rights
  • Any claims that your actions caused harm to a third party

10. Intellectual Property

The content on our Site, including text, graphics, logos, images, and software, is the property of PJ Systems Fix and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from this content without our express written permission.

11. Website Use

You agree to use our Site only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use and enjoyment of the Site. Prohibited activities include, but are not limited to:

  • Attempting to gain unauthorized access to our systems or user accounts
  • Engaging in any activity that disrupts or interferes with our Site or services
  • Using our Site to transmit malware, viruses, or other harmful code
  • Scraping, data mining, or extracting data from our Site without permission

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Kansas, without regard to its conflict of law provisions.

Any dispute arising from these Terms or our services shall be resolved exclusively in the courts located in Shawnee County, Kansas.

13. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the bottom of this page. Continued use of our Site or services after any changes constitutes your acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable.

15. Contact Information

If you have any questions about these Terms, please contact us at:

PJ Systems Fix
811 Se Green Rd
Tecumseh, KS, 66542-9681
Email: marleeayers@pjsystemsfix.com
Phone: (785) 379-0549

Last Updated: May 20, 2025